Category: Non classé

18
Jul

JOIN US AT THE PURPOSEFUL CONSUMER SESSIONS – Tuesday 19 July 2016 4:00pm

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The Studio Gascoigne team are proud that founder Mark Gascoigne will be speaker at The Purposeful Consumer Sessions, happening on Tuesday ,19 July 2016 4:00pm – 6:30pm at ASB North Wharf, 12 Jellicoe St, Wynyard Quarter, CBD, Auckland.

Smart phones, international online shopping, and a mind-shift in core values – the impact to Retail has been immense. Never before has there been such significant and on-going change in consumer behaviour and expectations. Enter, the Purposeful Consumer.

Purposeful consumers are better connected, better informed and immune to your historic promotional tactics – it’s time for Retail to change the game.

Because the Purposeful consumers’ buying journey starts on a smartphone – retailers must adjust the entire shopping experience… not just the digital one.

The Purposeful Consumer Sessions bring together a talented lineup of retail experts for an informative, inspiring and confronting free seminar. You’ll learn how Retail leaders are not just adjusting to purposeful consumers – but are finding a competitive advantage.

There are limited spaces so book your tickets today here .

30
May

AIR NEW ZEALAND ‘CLOTHES HANGAR’ by Gascoigne Associates

Inside the Air New Zealand 'Clothes Hangar'

Inside the Air New Zealand ‘Clothes Hangar’

One of Studio Gascoigne’s most rewarding projects in recent years was ‘the Clothes Hangar’, designed to help Air New Zealand cabin crew, managers and ground staff get fitted for their new uniforms, designed by Dame Trelise Cooper

This behind the scenes video inside the clothes hangar shows how staff chose their uniform and were given advice on grooming, makeup and presentation, all set in a special ‘hangar’ purpose built for the task.

The response from Air New Zealand staff, management and uniform designer Trelise Cooper, was tremendous and all were ‘blown away’ by the experience.

See the article and video here: http://www.nzherald.co.nz/travel/news/article.cfm?c_id=7&objectid=11645794

 

 

29
Apr

THE JOURNEY BOOK – JUST IMAGINE THE FUTURE OF TRAVEL RETAIL

How will we purchase our travel in the future? Will travel retailers exist, or will we buy purely online?

Recently the Studio Gascoigne team was thinking about travel (we’re always thinking about travel!) and got to thinking about how exciting the journey is, but how boring most travel shops are. We decided to put our minds to the challenge of re-imagining travel retailing and seeing if we could change the world.

We even gave the project a name: “The Journey Book.” Read on…

The Journey Book inspiration image

First, imagine you are finally ready to take the trip you’ve always craved. You’ve got visions in your head about what you are going to see and how great you’ll feel. But your first step on the journey is either stuck in front of your computer (just like being at the office) or at your local travel store, which probably looks more like an office than a shop.

You know those places – a few desks in front of posters of tropical locations, packed with screeds of boringly presented information (most of if completely irrelevant to you). The whole experience may just burst your bubble!

Here you can not only get inspired browsing a variety of media, but also book to go to the places you’ve heard about and get the feel of what it’s going to be like when you get there. And here you can also start building your own journey in your own digital ‘Journey Book’, on your phone or tablet, so you can share it and have a tangible ‘map’ of your journey.Continue Reading..

24
Jan

EXPERIENCES OVER STUFF: THE NEW CONSUMERISM – AND WHAT RETAILERS CAN DO ABOUT IT

Cultural attitudes towards material goods seem to have undergone a shift. The 20th century saw mass consumerism explode as people sought to define their status or happiness via their belongings, but today’s shoppers are chasing different signifiers. Elly Strang finds out what retailers can do about it.

http://theregister.co.nz/features/experiences-over-stuff-new-consumerism-and-what-retailers-can-do-about-it

 

20
Jan

10 Steps Toward Great Retail Lighting: A Store Manager’s Field Guide to Customer-Focused Illumination Design

Proper lighting can make or break your retail space. Just like stage lighting transforms a bare theater into a captivating performance space, retail lighting design brings in buyers and guides them through your store experience.

Your lighting choices shape how customers see and interact with your products.

Brightly lit retail space with 10 strategically placed light fixtures casting a warm, inviting glow over merchandise and enhancing the overall ambiance

Great store lighting combines three key elements: general illumination, accent lights, and task lighting. Each plays a specific role in creating the perfect shopping environment.

This layered approach helps you highlight merchandise while maintaining comfortable lighting levels throughout your space.

Key Takeaways

  • Strategic lighting design directly impacts your store’s sales success
  • A mix of different lighting types creates the ideal shopping environment
  • Working with professional lighting designers improves store layout effectiveness

Essential Steps for Creating Perfect Store Lighting

Great lighting design brings customers in and makes your products shine. Let’s explore the key steps to transform your retail space:

  1. Plan Your Focus Points
  • Map out prime display areas
  • Identify key merchandise zones
  • Create a lighting hierarchy
  1. Add Depth and Drama

  • Mix bright spotlights (2000-3000 lumens) with softer ambient lighting (800-1200 lumens) to create visual interest
  1. Take the Customer View

  • Walk your store like a shopper would
  • Notice dark spots, glare, and areas where products look dull
  • Make notes for improvement
  1. Light Vertical Surfaces

  1. Fine-tune Your Fixtures

  • Aim spotlights precisely at products
  • Adjust beam spreads (narrow for jewelry, wide for clothing)
  • Update window lighting with each display change
  1. Keep Everything Clean

  • Dirty fixtures can reduce light output by 30%
  • Clean lenses monthly and replace old bulbs before they burn out
  1. Test Different Options

  • Try various:
  • Color temperatures (2700K-4000K)
  • Beam angles (15-60 degrees)
  • Fixture types
  1. Focus on the Mirror Test
  • Make sure your customers look good with:
  • Even facial lighting
  • Natural color rendering (CRI 90+)
  • No harsh shadows
  1. Track Your Energy Use

  1. Stay Current

Lighting technology changes fast. Update your system every 5-7 years to maintain efficiency and style.

Consider layering these lighting types:

Type Purpose Ideal Location
Ambient General illumination Throughout store
Accent Product highlights Display areas
Task Functional lighting Checkouts, fitting rooms

Remember to match light intensity to your brand – luxury stores often use 20% less light than discount retailers. Your lighting shapes how customers feel about your space and products.

Common Questions About Retail Lighting

What Makes Store Lighting So Appealing?

Good lighting design draws customers in and guides them through your space. You’ll need three key types of lighting:

  • Base lighting (30-40% of total light)
  • Accent spots (50-60% of total light)
  • Task lighting (10-20% of total light)

Mix these types to create layers that work together. Think about using LED track lights for flexibility and warm color temperatures between 2700K-3000K to make products look their best.

How Do You Light a Small Shop Effectively?

Small spaces need smart lighting choices. Start with these tips:

  • Install adjustable track lighting
  • Use mirrors to bounce light
  • Add under-shelf lighting
  • Keep 2-3 feet between light fixtures
  • Aim for 20-30 lumens per square foot

Remember to use different lighting zones for entrance, displays, and checkout areas.

What’s the Best Way to Avoid Glare on Products?

Position lights at 30-45 degree angles to reduce reflections. Consider these methods:

  1. Use diffused lighting fixtures
  2. Install anti-glare filters
  3. Place lights slightly behind display cases
  4. Choose matte finish display surfaces

What Light Temperature Works Best in Fitting Rooms?

Fitting rooms should have:

  • 3000K-3500K color temperature
  • CRI (Color Rendering Index) of 90+
  • 100-150 foot-candles of illumination
  • Both overhead and side lighting

This setup helps clothes look natural and customers feel confident.

How Does Lighting Affect Shopping Behavior?

Smart lighting strategies can boost sales by:

  • Drawing attention to high-margin items
  • Creating comfortable browsing zones
  • Highlighting sale areas
  • Making products look appealing

Use brighter lights (up to 1000 lux) for high-end merchandise and softer lighting (400-600 lux) for casual browsing areas.

What Lighting Makes Colors Look True?

For accurate color rendering:

  • Choose LEDs with 90+ CRI
  • Use daylight-balanced bulbs (5000K-6500K)
  • Install multiple light sources
  • Mix direct and indirect lighting

Always test lights with your actual merchandise before a full installation.

20
Jan

Selecting and Contracting a Shop Fitter: Your Brutally Honest Guide to Avoiding $25,000 Renovation Disasters Choosing Your Shop Fitter

Choosing Your Shop Fitter

A shop owner and a shop fitter discussing plans and signing a contract in a newly renovated space

Picking the right shop fitter can make or break your retail project. You need someone who can juggle multiple trades in tight spaces while meeting fixed deadlines – a skill that sets them apart from regular builders.

A good commercial shop fitter focuses on both looks and function. They manage everything from basic construction to complex installations.

There are 4 main types of shop fitting companies:

  • Full-service firms with in-house builders and cabinet makers
  • Building companies that outsource cabinet work
  • Cabinet makers who contract out construction
  • Project managers who coordinate subcontractors

For major renovations, look for companies with their own building teams. This gives you better control and coordination.

When getting quotes, be specific about what you want. Ask for detailed breakdowns of:

  • Materials and finishes
  • Labor costs
  • Timeline estimates
  • Included services
  • Extra charges

You’ll want to check their portfolio and past work. Look for projects similar to yours. Ask about their experience with your type of retail space.

Shop fitters typically charge a 7.5-10% markup on materials and labor. This covers their overhead, insurance, and project management. While it might seem high, good project coordination often saves money in the long run.

Don’t try to be your own shop fitter unless you have serious construction experience. The risks are huge – from insurance issues to code violations to costly delays.

Professional shop fitters handle all the complex logistics like:

  • Ordering materials
  • Scheduling trades
  • Meeting building codes
  • Managing insurance
  • Coordinating deliveries
  • Installing fixtures

When reviewing bids, watch for items “tagged out” of the quote:

  • Building permits
  • Insurance costs
  • Transport fees
  • Mall charges
  • Air conditioning
  • Sprinkler systems

Get everything in writing. A clear contract protects both you and the shop fitter. Make sure it spells out payment terms, timeline, and exactly what’s included.

Remember that the lowest bid isn’t always the best value. Focus on experience, organization skills, and reliability. A slightly higher quote from a proven shop fitter beats a bargain price from someone who might miss deadlines.

Give yourself plenty of lead time. Good shop fitters are often booked months in advance. Some materials take 8-12 weeks to arrive. Start planning early to avoid rushed decisions.

Common Questions About Shop Fitting

Finding the Perfect Shop Fitter for Your Store’s Look

You’ll want to write up detailed questions about your vision before meeting potential fitters. Think about your brand’s style and the customer experience you want to create.

Key factors to consider:

  • Previous experience with similar stores
  • Design capabilities and creativity
  • Project timeline flexibility
  • Communication style and responsiveness

Breaking Down Typical Shop Fitting Expenses

The average mid-size boutique (800-1,200 square feet) fitting costs typically range from $50,000 to $150,000.

Cost breakdown:

  • Design and planning: 10-15%
  • Materials: 40-50%
  • Labor: 25-35%
  • Lighting and electrical: 10-15%
  • Permits and inspections: 5-10%

Required Professional Standards and Certifications

Your shop fitter needs these basic qualifications:

  • Building code compliance certification
  • Trade licenses
  • Insurance coverage
  • Health and safety certifications
  • Project management credentials

Portfolio Must-Haves From Quality Shop Fitters

A solid portfolio should showcase:

  1. Before/after photos
  2. 3D renderings
  3. Client testimonials
  4. Project timelines
  5. Budget examples

Modern Shop Fitting Elements and Features

Popular trends include:

  • LED strip lighting under shelves
  • Modular display systems
  • Eco-friendly materials
  • Digital integration points
  • Mobile point-of-sale setups

Smart Questions for Your Shop Fitter Interview

Make a detailed list covering:

  • Project timeline estimates
  • Payment schedules
  • Material sourcing
  • Subcontractor management
  • After-service support
  • Emergency repairs
  • Warranty terms
20
Jan

Changing Room Etiquette Crisis Sparks National Gym Policy Overhaul

Store Fitting Rooms

A changing room with a bench, mirror, and hooks on the wall

Fitting rooms shape your shopping experience more than you might think.

Studies show women buy just 25% of clothes they try on, while men purchase 75%. The right lighting and design make all the difference.

Portable changing rooms give you flexibility for temporary retail spaces or renovations.

The best ones include:

  • Full-length mirrors
  • Adjustable lighting
  • Comfortable seating
  • Hooks at multiple heights
  • Privacy curtains or doors

You need about 40-50 square feet per changing space. Too small and customers feel cramped. Too big wastes valuable retail space.

Smart retailers use warm, flattering light around 2700-3000K.

Harsh overhead lighting creates unflattering shadows that can kill sales.

Custom-fitted portable options work well for pop-up shops or seasonal retail.

They’re sturdy, secure, and adapt to your needs.

A comfortable changing area lets customers take their time trying things on. That means more sales and happier shoppers.

Common Questions About Changing Rooms

Making Retail Try-On Areas More Modern and Shopper-Friendly

Digital mirrors and smart lighting have transformed basic fitting spaces into tech-savvy spots.

You’ll find motion sensors that adjust lighting to match different times of day, plus interactive screens for requesting different sizes without leaving the room.

Mobile hooks and modular seating give stores flexibility to modify layouts.

Gone are the dingy fluorescent boxes – today’s changing areas often feature ambient lighting, climate control, and bluetooth speakers.

Setting Up a Small Home Dressing Space

A few key pieces make a huge difference in tight spots.

Mount a full-length mirror (at least 48″ x 16″) on the wall or door.

Add a sturdy bench or ottoman for sitting and storing items – look for ones with hidden storage around $75-150.

Install hooks at different heights, and consider a slim rolling rack (typically 24-36″ wide) that tucks away when not needed.

Good lighting is crucial – aim for 75-100 watts of warm LED light.

Making Public Changing Areas Safe and Private

Privacy and safety standards are essential in public facilities.

Basic requirements include:

  • Solid doors with working locks
  • Gaps under 1/2 inch around doors/walls
  • Clear signage for gender designations
  • Adequate ventilation systems
  • Regular cleaning schedules
  • Emergency call buttons
  • ADA-compliant dimensions

Understanding Portable Changing Room Specs

Pop-up changing rooms usually weigh 8-15 pounds and fold down to about 24″ x 24″ x 4″ when collapsed.

Set up, they’re roughly 6.5 feet tall with a 3×3 foot base.

Most use lightweight aluminum frames with water-resistant fabric.

You can find basic models starting around $50, while premium versions with built-in benches run $150+.

Different Names for Try-On Spaces

The terms vary by region and setting. Changing rooms often include shower facilities, while fitting rooms focus on trying on clothes. Some places use “dressing room,” especially in theater settings. They all serve similar purposes but may have slightly different features based on their primary use.

Hospital Changing Space Design

Medical facilities need specialized changing areas.

Patient privacy curtains must be flame-retardant and antimicrobial.

Rooms require space for mobility aids and medical equipment.

Support rails, emergency call systems, and specialized lighting for procedures are standard features.

Many hospitals now use modular designs that adapt to different departments’ needs.

20
Jan

MARK’S CARICATURE

MARK-GASCOIGNES-CARICATURE

Mark Gascoigne’s caricature!